How Does CardsPlug Work?
Since we started making personalised football cards in 2017, we've seen the same questions come up quite a lot. So we've collected some of them here to help you find the answers you need quickly.
If you're unsure about anything else, you can check out our full guide to making a real life football card. Or you can send our friendly support team an email by clicking here.
How Long Does It Take To Get My Football Card?
CardsPlug edit and make every single personalised football card from scratch.
For standard orders, design and printing takes from 5-6 working days. This doesn't include shipping time - which depends on your location and the shipping option you choose at checkout.
If you're short for time, you can use our Super Fast Track service to get design and printing in 2-3 working days. Then add your shipping time to that.
We'd always recommend placing your order early if possible. Especially if you're ordering from outside the UK.
Will CardsPlug Edit My Photo For Me?
Yes! Our team will remove the background from your photo so it looks just like a professional's football card. We'll also edit the photo to make sure it fits perfectly on the card.
All you have to do is make sure you upload a good quality photo for us to work with. If your photo is poor quality, we'll reach out and let you know.
Will I Get A Football Card Preview Before Printing?
Yes! We will email you a full preview of your card before printing starts. So if you need any changes made, we can sort it out.
This is also a great photo to share with your family and friends, to get them excited for your surprise!
It's worth remembering that any changes made at this stage could delay your production time. And unless it is our team's mistake, any changes could incur a small fee for our designer's time.
I Don't Know Anything About Football Cards. Help!
First of all, don't worry. Most of our happy customers aren't football card experts either!
Our football card builder makes it very easy to follow along with each step. And if you need any help, you'll find a full written guide to building a card here.
Alternatively, you can reach our friendly support team at any time. You can email us at firstname.lastname@example.org and we'd love to hear from you.
Got More Questions?
No worries! Send an email to our friendly support team at email@example.com. We'll get back to you as soon as possible.